According to Nielsen, 802,781 adult consumers in Southwest Florida use social media every month, an audience that continues to expand. As a result of this growth, social media has become a crucial part of local advertising campaigns.

Social media allows Fort Myers-Naples-Cape Coral area business owners to continually be in front of their target customers and to stay top-of-mind. It allows businesses to communicate daily and be the first company on call when needed. Social media has become essential for marketing local goods and services.

The best part is that social media is free to use for both SWFL consumers and business owners.

There is no subscription service for social media platforms like Facebook and Instagram which, according to Nielsen, are used by 75.1% of Fort Myers consumers each month. There are no monthly payments or premium memberships required to unlock more services.

Every month, 802,000 adults in Southwest Floria use social media, according to Nielsen. Eighty-six percent of these consumers use Facebook, far more than other sites like Instagram (also owned by Facebook), Twitter, Snapchat, Pinterest, and LinkedIn.

As a stand-alone medium, Facebook is used by more people in the Fort Myers area than watch local TV stations. Only Fort Myers radio reaches more consumers.

The large audience commanded by social media has attracted a significant amount of advertising dollars from local advertisers. According to Borrell Associates, a company that measures advertising expenditures across the county, Fort Myers area businesses are expected to spend $112 million on social media advertising, a 27.9% increase over 2022. The overwhelming majority of these dollars are being spent with Facebook.

Yesterday, Facebook founder Mark Zuckerberg announced the company was changing its name to "Meta".  This change, though, only affects the name of the parent company. There will be no change to the company's brands like Facebook, Instagram, or WhatsApp.

How will this name change affect Fort Myers area businesses that advertise on Facebook?

Over 96% of Fort Myers-Naples area adults have access to the internet, according to Nielsen. Almost 63% of these consumers spend more than five hours a week connected.

Nielsen reports that Southwest Florida consumers go online to stay connected to friends and family; research products and services; learn the latest news, and obtain directions to where they are going and know what the weather will be when they get there.  

Here are some of the many reasons why Fort Myers internet users go online each month

• Social Media: 77%
• Weather: 52%
• Online Banking: 50%
• Maps/Directions: 48%
• Product Reviews: 39%
• Current Events: 37%
• Restaurant Reviews: 31%
• Sports Scores/News: 29%
• Real Estate: 14%
• Job Search: 14%

And, of course, there is shopping.  Over the past six months, according to Nielsen, 73.9% of Fort Myers consumers shopped online for every imaginable product and service including, cars, golf clubs, office supplies, wedding rings, mattresses, tires, medicine, shoes, socks, and eyeglasses.

To reach local consumers while they are online, Fort Myers businesses will spend $260 million for digital advertising in 2020, according to Borrell Associates.  Here is how the money is being spent:

In 'normal' times, Southwest Florida consumers would be expected to rack up $22.5 billion in annual retail sales. Of course, since the onset of the Coronavirus crisis, nothing has been normal.

But as Gordon Borrell, CEO of Borrell Associates, explained to Fort Myers-Naples area small business community via teleconference, consumers are still spending. This, it turns out, is normal.

Mr. Borrell shared research from Ibis that demonstrates during every type of crisis, including depressions, recessions, floods, hurricanes, earthquakes, fires, and, now, pandemics, consumers still spend.

The business literature contains an abundance of examples of how continuing to market and advertise during an economic crisis can help a company survive and emerge from the episode even stronger than before.

SWFL small business owners who do continue to advertise and market, however, should consider modifying their pre-crisis strategy.

Last week, Gordon Borell, CEO of Borrell Associates, shared insights with Southwest Florida small business owners on the value of marketing to consumers during a crisis. A video replay of the teleconference is available by clicking here.

Mr. Borrell is the CEO of Borrell Associates. His company is one of the most trusted sources of trends and forecasts for local media today.

According to Mr. Borrell, despite social distancing and economic jitters induced by the Coronavirus chaos, consumers are still spending money.

He points to research from Ibis that consumer consumption continues in almost every crisis including, depressions, recessions, floods, hurricanes, earthquakes, fires, and, now, pandemic.